Day/Night Receptionist Fulltime NH Zoetermeer – NH Hotel Group – Zoetermeer

NH Hotel Group

NH Zoetermeer is centrally located between the cities of Den Haag, Utrecht and Rotterdam. Our hotel has a private parking, and the train station is within walking distance. We have been welcoming returning guests for years, due to the familiar faces and personal attention of our team. Our hotel is small and convenient, which gives you the opportunity to learn about all aspects of the hotel industry. We welcome new team members like they are our family and typical for our hotel is the fact you are highly responsible for your own career opportunities.

“The perfect learning experience, to grow in the (inter) national hotel industry” – Gerard, Hotel Director

What’s in it for you?

Unique in the hospitality industry: A year-end bonus for every employee of 100% of your monthly gross salary;
To show you how happy we are with you as our colleague, we give you a Signing bonus after your first 3 months of € 250,- gross and a second Signing Bonus after 12 months of € 500,-gross;
Refer-a-friend bonus of € 500,- gross;
: dine, spend the night, and have breakfast in your own hotel;
Spend the night in our hotels all over the world for €36,- or €72,- per night and enjoy a 30% discount in our restaurants/bars;
Discounts up to 25% for your friends & family;
Discounts in all kinds of (web) shops;
Stay fit with our Company Fitness, Bicycle- and Sport Plan;
From short (training) courses to internal trainings, NH University is your internal training institute. In addition, when you are ready for the next step in your career, we offer plenty of internal career opportunities in The Netherlands and abroad;
Salary scale 5 Horeca CLA. Depending on your experience this is usually between €2.012 – €2.474 gross per month (based on a fulltime contract);
A new family.

What’s in it for us?

Helping guests puts a big smile on your face. The ‘always a pleasure’ mentality is second nature for you, and you are happy go the extra mile for our guests;
You know how to prioritize and keep your cool during busy moments;
You are a ‘Natural Host’. Experience and a relevant education are useful, but is not the most important for us;
You like variety in your work and working hours. Due to alternating shifts (morning, evening, and night shifts), your life never seems dull;
You are interested in computers and enjoy learning new systems.

A day in the life of a Day/Night Receptionist
06:45 You arrive, in uniform, with a cup of coffee in the back office, your colleague from the night shift does the handover, you note the action points.
07:00 You start with your checklist and are ready to provide a service with a heartfelt smile for the guests checking out.
08:00 You have checked today’s arrivals and communicated special details to the Desk Manager and other departments.
10:00 Between phone calls, you handle incoming emails and work your way through the ‘morning rush’.
12:00 Enjoy your lunch with colleagues from other departments.
13:00 You check whether there are still guests who need to check out and continue with your checklist until it is finished.
14:00 You prepare the handover for the evening shift, start counting the cash register, and make sure all tasks are done.
14:45 The evening shift has arrived, and you attend the handover.
15:00 Time to go home!

Are you the one we are looking for? !

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